FAQ & Site Info

We are happy to combine shipping on multiple items. The current software does not allow for a shipping reduction on multiple items. WE WILL REFUND ANY EXCESSIVE SHIPPING CHARGES WHEN YOUR ORDER IS IN PROCESS.

Payment is expected within 3 days from the time you place your order.

All our products come with a 3 day money back guarantee excluding Custom Orders,Clearance Items,Collectibles and Gift Items from the date of shipment. Refunds are applicable to the purchase price only. Products returned must be received at our location within 3 days. Orders received after 3 days are not eligible for refund. If you are not completely satisfied with your purchase, return the item with the sales receipt for a refund equal to the purchase price, shipping charges will not refunded. For all international customers: No refund will be given on Confiscated or Stolen products. It is your responsibility to check with your customs office to see if your country permits the shipment of our products to your country.

Yes we do! Don't see the item you are trying to find? Email us and we will advise you of pricing and availability. Due to the huge number of products we have available, iti is almost impossible to list all of them. We are currently listing our top sellers but will be happy to list specific items by request.

Shipping is calculated for USPS PRIORITY, USPS PARCEL POST and FIRST CLASS Mail as it is inexpensive, but still reliable. Heavier orders will ship UPS or FEDEX whichever is cheaper. Please let us know BEFORE YOU COMPLETE ORDER, if you want your order shipped through a different carrier **We will combine shipping on multiple items, The current software does not allow for a shipping reduction on multiple items. WE WILL REFUND ANY EXCESSIVE SHIPPING CHARGES WHEN YOUR ORDER IS IN PROCESS. **Your order will be packaged and wrapped carefully for safe shipping. FREE SHIPPING within the Continental US on orders of $50.00 or more! Excludes Case Lots and Collectibles. **INSURANCE is at your request. If you are concerned about lost packages or damage DURING shipment, it is advised you purchase insurance. ------------ NOTE: IF YOU CHOOSE AN UPGRADED SHIPPING METHOD - PLEASE INDICATE YOUR CHOICE IN THE COMMENT SECTION AT THE CHECKOUT. WE WILL EITHER SEND YOU SEPARATE INVOICE FOR THE ADDITIONAL CHARGE OR YOU CAN WAIT FOR AN UPDATED INVOICE FROM US BEFORE MAKING PAYMENT. All orders are shipped according to best rate/time as determined by our computers based on package weight and destination. We use USPS as our primary standard service carrier, but packages may also ship via UPS. If the address is a post office box, a carrier other than USPS may initially transport the package; however, it will be delivered by USPS to your post office box. Please allow up to seven business days from ship date for delivery when choosing Standard Shipping. Not available for international orders. You may select Express Service for an additional charge. Please allow up to five business days from ship date to receive your package when choosing this option. Not available outside the contiguous 48 states. You may select 2nd Day Air service, a guaranteed service, for an additional charge. Please allow two business days to receive your package when choosing this option. Orders received after 12:00 pm central time will ship the following business day. 2nd Day Air shipments release Monday through Friday. Not available to PO boxes or outside the contiguous 48 states. Orders that include more than 6 units of one item number are not eligible for the 2nd Day Air option. .You may select Next Day Air service, a guaranteed service, for an additional charge. You should receive your package the very next business day when choosing this option. Orders received after 12:00 pm central time will ship the following business day. Next Day Air shipments release Monday through Friday. Friday shipments will arrive Monday. Not available to PO boxes or outside the contiguous 48 states. Orders that include more than 6 units of one item number are not eligible for the Next Day Air option. International Shipping (including Canada) = $5.95 + actual freight The shipping cost is dependent upon weight and destination and will be calculated during final checkout. For a free quote on shipping charges prior to placing your order, please email us. Average shipping time for international orders is 15 business days. If you do not receive your package within 15 business days, a refund for the purchase price of the products will be issued upon completion of a postal inquiry. We thank you for your cooperation. Please be advised that Mother Earth's Creations is not responsible for taxes and/or duties or any brokerage and/or delivery fees applied to international shipments. Also, we kindly request that you contact your customs office to thoroughly inquire about import regulations before placing your order, as we will not be liable for packages refused or held for delivery. For a list of known shipping restrictions, click here. International shipping charges are non-refundable and must have a confirmed address. We do not ship to Nigeria, Andorra and Cuba.

Feedback will be issued on all feedback received. When we issued early feedback in the past, communication stopped and the quick fix seemed to just ignore giving us feedback in return. We know this might not sound fair to some, but experience has made this policy neccessary. This will conclude our transactions and insure we have done all we can to make your shopping experience with us a pleasent one. If ever a problem occurs with your order, please contact us so we can work out a solution. We are human and do have errors but as a customer oriented estanblishment, we wdo everything possible to insure a fair and equitable solution for all.

We endeavor to maintain our stock supplies, however temporary shortages do happen. Should this happen, you will be notified promptly. Orders, generally ship within 1 to 3 business days, unless otherwise noted or short term shortages have occurred.

We endeavor to maintain our stock supplies, however temporary shortages may occur that are out of our control. Should this happen, you will be notified promptly. Orders, generally ship within 1 to 3 business days, unless otherwise noted or short term shortages have occurred.